1. User’s consent
By accessing and using InCloser, you acknowledge that you have read this Privacy Policy and you expressly consent to the collection, use, processing, and disclosure of your information in accordance with these terms. If you do not agree, please do not use the application or services.
Your continued use of the application confirms your unconditional consent to this policy, which should be read together with our Terms of Use and other applicable conditions.
2. Collection of personal information
When you create an account, we may collect personal identifiable information such as your phone number for OTP verification, and other details like name, gender, location, photograph, and other sensitive personal data or information as defined under applicable law. This is used to secure your profile and enable personalized services.
We may also collect additional details when you use paid or monetization features, such as limited financial information (e.g., bank or payment instrument details processed via secure third‑party gateways) as required to process payments or withdrawals.
3. Non‑personal information and cookies
We collect non‑personal information such as device type, browser, IP address, approximate location, referring URLs, and usage patterns. We may use cookies and similar technologies to remember your preferences, personalize content, analyze trends, and measure traffic. You may disable cookies, but some features may not function correctly.
4. Purpose and use of information
InCloser may use your information to:
- Provide, operate, and improve the application and related services.
- Verify identity, secure accounts, and prevent fraud or misuse.
- Comply with legal, regulatory, tax, and law‑enforcement requirements, including responding to lawful requests from competent authorities.
- Personalize your experience, including recommendations, content, and product or feature suggestions.
- Conduct analytics, research, troubleshooting, and performance monitoring to improve our services.
5. Data security and retention
We use reasonable physical, technical, and organizational security measures to protect your information, including secure servers and encryption for sensitive transactions through third‑party payment gateways. However, no system is completely secure, and you should take care not to share your login or other sensitive information.
We may retain information for as long as necessary to provide services, comply with statutory or legal obligations (including tax or evidentiary requirements), resolve disputes, and enforce our agreements.
6. Data deletion
You may request deletion of your account and associated personal information, subject to applicable legal and regulatory retention requirements. Deletion requests can be initiated via in‑app settings (where available) or by contacting our support team with your account details.
7. Children’s privacy
InCloser is intended for users above 18 years of age. We do not knowingly collect personal information from children under 13. If we become aware that information from a child under 13 has been collected, we will take appropriate steps to delete it.
8. Communications and notifications
By using InCloser, you consent to receive important account, transactional, and service‑related communications via in‑app notifications, email, SMS, calls, or similar channels. These may include OTPs, login alerts, payment updates, and support responses. You may opt out of non‑essential promotional messages where available, but essential security and transactional messages cannot be opted out of.
9. Disclaimer and third‑party links
InCloser is not responsible for any communication between you and third‑party websites or services that may be linked from our application. You should review the privacy policies and terms of such third parties separately.
10. Changes to this policy
We may update this Privacy Policy from time to time. When we do so, we will revise the text on this page and, where required by law, provide additional notice.
11. Contact and grievance
If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact our support team using the contact details provided on the site. We will review and respond in accordance with applicable law and our obligations as a grievance‑handling contact.